Communication to Motivate for
Leaders and Managers
This seminar is a great refresher
on interpersonal skills. We were in need of this excellent
course, both for communication between managers and
from manager to employee. -P. L. Stevens,President, Ithaca Peripherals, Ithaca , NY
1: Building Loyalty and Success in Your Team
How to convey respect for every team member
key questions from your team's viewpoint you must
be able to answer effectively.
3 most important reasons you should espouse in order
to be aleader
others want to follow.
your team's level of motivation and sense of empowerment
with 18 traits of highly successful teams.
you must be demanding of your goals... and how to
do it the right way.
you must avoid reprimanding for past mistakes.
corporate psychologists have found to be the 3 most
essential motivational management tools for retaining
and attracting good employees.
and why to create a sense of your organization as
a "home base" for team members.
to prevent the #1 reason employees leave a business.
and self-management: how to get your team to direct
and motivate themselves more consistently.
2: Walking The Talk
How to help your team or department"enroll" in the vision of your organization.
and why you need to make your words and actions match
clear on the difference between criticism and coaching.
to do when a team member appears to be difficult or
Assessingyour receptivity to new ideas: how to improve
yourself to set your game plan and give yourself permission
to be the coach.
respect and acceptance as a manager: how to promote
upward communication on your team.
to effectively seek feedback from your team.
essential actions you must consistently apply in order
to be regarded as a leader who can be trusted.
to communicate desirable behaviors without blaming.
ways to infuse your team with enthusiasm and high
3: Motivational Management
How to ensure that what they heard is what you meant.
barriers to effective communication.
language: what you should know about what your eyes,
arms, shoulders and feet are saying about you.
key formula that assists managers to make consistently
to help high achievers without alienating the team
or "playing favorites".
simple strategies for excellent communicationand why we don't use them all of the time.
to recognize a developing crisis and what choices
you face as a manager.
counselor or mentor: how do you know how involved
to be as a manager?
9 guiding steps to positive discipline and corrective
to offer constructive criticism to top performers.
to reward or praise individuals in front of the team.
ways to build a better team or departmentas a "community"
salary plans, appraisals: what motivates, what destroys.
you can offer as incentives when you can't offer raises
stars: how to empower your team and encourage initiative
without losing control or involvement.
2001 by LifeKraft Institute International
and Liah Kraft-Kristaine, J.D.