Management Series Information: "Communicate to Motivate"
Are your managers and supervisors inspiring your people to high commitment and productivity, or are they losing your best people for your business and costing you money?
"The world of the '90's and beyond ... will belong to
passionate, driven leaders -- people who not only have an enormous amount
of energy but who can energize those whom they lead."
- Jack Welch, CEO and Chairman of General Electric
Why do so many businesses fail to provide training for their managers and
supervisors that will avoid the costs associated with disgruntled, unproductive,
over-stressed or vengeful employees? Because it has been too time-consuming and
expensive. It's difficult for many managers in small, medium-sized, and even
large businesses to get away to focus on how to improve their management style
and communication ability. It usually requires travel, time away from the
business and families, and is often quite expensive, when considering travel,
lodging, training and time lost at work.
Many businesses today simply don't take time to develop the most important skills a leader or manager should develop: the ability to inspire a worker to be on top of his game, to truly care about the success of the business, to be creative and innovative, and to be a loyal team player. An excellent worker who cares about the business will produce a higher return on investment through higher sales, productivity and longevity.
How you communicate, how you build loyalty and commitment, how you assign goals, and how you understand your workers has everything to do with your bottom line. Why care about disgruntled and stressed employees? Because unhappy employees cost business big bucks and, in turn, hurt business success.
Consider this: Job stress is estimated to cost American industry over $300 billion annually, or $7500 per employee, as assessed by absenteeism, diminished productivity, employee turnover, accidents, direct medical, legal, and insurance fees, worker's compensation awards, and much more. Put into perspective, that dollar amount is more than the total net profits of all of the Fortune 500 companies combined. Unskilled leaders will see this happening often. However, leaders who are skilled in communication, motivation and emotional intelligence can turn around a bad situation and can transform a good business into a great one.
Would you like a way to train your managers and supervisors without high costs and lost time? Would you like a way to bring new managers up to speed quickly without waiting for a training course to be offered? Would you like to have information always at your fingertips for review and referral? Would you like to have your own library of timeless management techniques and strategies for every situation?
Now you can do this in a low-cost, time-efficient and
interactive way! And you can have over $6,000 in bonuses!
for Leaders, Managers and Supervisors
Here's a sampling of what you'll learn:
* The three essential tools for retaining and attracting good employees
* Six key questions you must be able to answer for your team
* How to measure your workplace's probability for success
* Three keys to creating the essential sense of community for your team
* How to foster greater trust and openness and why you must take action
* The six reasons any employee requires openness in the workplace
* How to know gauge the morale in your business
* Eight reasons why some managers fail
* What are the indicators of low and high workplace performance?
* Twelve reasons employees need a sense of empowerment at work
* Ten indicators of workplace satisfaction
"Excellent course. Shows how effective communication and empowerment
can positively affect our business."
* How to choose the best style of leadership for supervision
* Three ideals you should adopt to be a leader others want to follow
* How to assess personality traits and styles: what works best with whom?
* How to tailor methods of accountability for your team members
* Three ways to know your team members better for better managing
* Sixteen ways to judge whether you have the best employee for the business
* How to ensure that what they've heard and assumed is what you meant
* Nine questions to assess how well you know your people
* Why and how to establish a trust bond with your employees or team
* What you need to know about the impact of your tone of voice
* How you convey lack of respect through your use and demands of time
* How to project a professional image as a leader
* A few major mistakes to avoid regarding the spatial privacy of your workers
* Seven essential listening skills
* The four recognized listening patterns that either kill or remedy relationships
* Secrets to fostering initiative when assigning tasks
* How to get your team to direct and motivate themselves more consistently
* Promoting upward communication as a means of gaining respect
* Six guidelines for handling accountability when delegating and assigning
* How to establish "process norms" in your department
* Developing enthusiasm in your team: the essential goal-producing element
* Why emotionally intelligent leadership is excellent leadership
* Five ways to boost your own enthusiasm
* How the mood of top management consistently affects the bottom line
* Strategies to "enroll" your workers to identify them with the Business Vision
* How to inspire commitment, passion and enthusiasm
* Guidelines to improve your decision-making process
* Eight steps to handling challenging issues smoothly
* How to criticize workers without creating resentments
* Nine steps to handling mistakes and problems
"This seminar is a great refresher on interpersonal skills. We were in need of this excellent course, both for communication between managers and from manager to employee."
* How to learn from mistakes as well as successes
* Creating an environment where learning and change is anticipated easily
* How to know whether your body language is sending the wrong message
* What to do to avoid coming off as a "Dictator" or a "Bull Elephant"
* Communication style: do you lose your listeners, fail to flex, or lose focus?
* How to avoid losing credibility with your department
* How to change if you are seen as tuning out or an
* What to do if you have a confrontational person in your department
* Getting clear on the differences between criticism and coaching
* The five danger signs of overstress and why leaders much respond
* How stress in the workplace can destroy the bottom line if untreated
* Stress in your team members: it can cause significant mistakes and downtime
* Salary plans, rewards, recognition: what motivates, what destroys
* What you can offer as incentives when you can't offer raises or promotions
"This information is absolutely essential to our daily jobs. We have to have refreshers on a regular basis. It was exactly what we needed. Thank you."
* How you - a leader - can reduce stress and improve productivity on your team
* Eight steps to solving seemingly unsolvable problems
* Time management for stress control for you and your team
* The right and wrong ways to give praise
* How to create an environment where your people can look good
* Essentials you must know to avoid recognition plans that de-motivate employees
* How to give recognition that increases team building
* Three key elements you need in every recognition program
* What you have to know about creating a contest that helps rather than hurts
* Five excellent ways to reward good workers
* How to handle requests for compensation increases
* How to keep workers motivated when you turn down a request for a raise
* Performance appraisals: a necessity that doesn't have to be painful
* Strategies to make a performance appraisal a productivity tool
* Why you must set the game plan and how to do it the right way
* Three essentials of a productive goal-setting plan
* How to give feedback to create employee development and motivation
* The most important characteristics of leaders who are admired
* How to move yourself and your business from "Good to Great"
"Keeping our people motivated and good with customers is our goal. It has to move from the top down. This seminar hits the nail on the head."
This training course is about transforming, polishing or adding to your style as a manager or supervisor. It is founded on the principles of "emotional intelligence", defined by Daniel Goleman, Ph.D. as: "...the ability to manage ourselves and our relationships effectively" If you aren't aware of the best ways to communicate a request, feedback or criticism, if you are unaware of how others see you as a motivator or communicator, if productivity is essential in your business in terms of sales, customer service, and high repeat business, then you absolutely must get training to learn how to be an excellent leader. Self-awareness and self-management are absolutely essential to leadership.
"Interpersonal ineptitude in leaders lowers everyone's performance. It wastes time, creates acrimony, corrodes motivation and commitment, builds hostility and apathy."
No business I know of can afford to have emotionally unintelligent leaders or managers. The overall objective of this course, "Communicate to Motivate" focuses on increasing your level of awareness of attitudes, actions, words, systems and policies that build and sustain motivation in your group. In addition, you will learn strategies, techniques and methods that you can adapt to your style.
Why should you purchase a program rather than attending a class or seminar?
Why a video or DVD training program?
Why the LifeKraft Institute "Communicate to Motivate" for Managers?
What do you get?
Assessment and Training Onsite
with Liah Kraft-Kristaine, J.D.
And you may want to conduct a management retreat before, during and after the training program to assess, establish, and monitor target skills and objectives. Liah Kraft-Kristaine, J.D. and staff can be on-site with your management team, at a 25% discount from the posted rate because you are a "Communicate to Motivate" subscriber!